Program Stream 1: For Business Leaders
Track 03: Solutions for Exceptional Customer Experiences
Brand Refresh and Responsive UI at the Superior Group
When: January 28, 10:00 - 11:00 am
Where: Swan Ballroom 7-8
Founded in 1957, Superior Group focuses on the agile delivery of people, process and project outsourcing solutions. When your business is people, brand is critical. Mobility is also critical as HR professionals and recruits are not always sitting in front of their computer. Come to this session to see how The Superior Group partnered with Avnet Services to deliver a new brand, leveraging rich content management capabilities. In addition to the new brand, the new sites are fully responsive so users are given the proper experience from any device. You will learn the business drivers as well as some technical details of the implementation.
Program Stream 2: For IT Practitioners
Track 07: Customer Case Studies (from an IT perspective)
Superior Group and Waters Corp: Successfully Launching IBM Connections
When: January 28, 5:30 - 6:30 pm
Where: Swan Ballroom 3-4
Anyone looking to deploy a social business platform should attend this session to understand how to plan, build, and launch Connections. You will learn from the real life experiences of two mid-size organizations. Waters Corporation and Superior Group are from different industries and geographies, but each wanted a globally connected internal communication platform that promoted company-wide knowledge sharing and collaboration. We will showcase each deployment and discuss how to leverage business objectives to drive high rates of adoption and engagement across the enterprise. This session will provide valuable lessons learned for you to consider when planning and orchestrating your IBM Connections launch.