My Connect 2014 Presentation Details

Below are the dates, times, and locations of my Connect 2014 presentations. If you attend one or both of the sessions, please say hello afterwards.

Session: ECE104
Program Stream 1: For Business Leaders
Track 03: Solutions for Exceptional Customer Experiences

Brand Refresh and Responsive UI at the Superior Group

When: January 28, 10:00 - 11:00 am
Where: Swan Ballroom 7-8

Founded in 1957, Superior Group focuses on the agile delivery of people, process and project outsourcing solutions. When your business is people, brand is critical. Mobility is also critical as HR professionals and recruits are not always sitting in front of their computer. Come to this session to see how The Superior Group partnered with Avnet Services to deliver a new brand, leveraging rich content management capabilities. In addition to the new brand, the new sites are fully responsive so users are given the proper experience from any device. You will learn the business drivers as well as some technical details of the implementation.

Session: CUST122
Program Stream 2: For IT Practitioners
Track 07: Customer Case Studies (from an IT perspective)

Superior Group and Waters Corp: Successfully Launching IBM Connections

When: January 28, 5:30 - 6:30 pm
Where: Swan Ballroom 3-4

Anyone looking to deploy a social business platform should attend this session to understand how to plan, build, and launch Connections. You will learn from the real life experiences of two mid-size organizations. Waters Corporation and Superior Group are from different industries and geographies, but each wanted a globally connected internal communication platform that promoted company-wide knowledge sharing and collaboration. We will showcase each deployment and discuss how to leverage business objectives to drive high rates of adoption and engagement across the enterprise. This session will provide valuable lessons learned for you to consider when planning and orchestrating your IBM Connections launch.

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When Weak Connections are Valuable at Work

I recently contributed an article to Information Outlook, the online magazine of the Special Libraries Association (SLA). The title is "When Weak Connections are Valuable at Work", and it's about how new networking tools enable us to cultivate workplace connections with people we rarely (or never) see but who can help us in important ways. Download the article as a PDF or read the web version below. When Weak Connections are Valuable at Work (PDF) When Weak Connections are Valuable at Work If you’re not sure who the weak ties are in your social network, look at the contacts on your phone. Chances are, there are some people in your contacts list you don’t call (much less see) on a regular basis, but you find it useful to keep them listed for those occasions when you do need to contact them. Perhaps your doctor, babysitter, mechanic, or accountant fits this description. If you use a social network like LinkedIn or Twitter professionally, you will have even mo...

Electric Snow Blower?

UPDATE - 12/15/2009 After some back and forth, we went with the Snow Joe Ultra 622U1 13 Amp Electric Snow Thrower. I'll be commenting about its performance as the winter progresses and we use it regularly, but we already had a chance to try it last Thursday (12/10), when the first big Lake Effect snow of the season dumped more than a foot of snow on us here just south of Buffalo. Based on the test run, the Snow Joe performed admirably, handling the one foot high snow in our driveway without issue and essentially doing everything I expected of a powerful torque but lightweight snow thrower. ORIGINAL POST - 8/17/2009 I know it's only August, but I live in Buffalo, and you always need to think ahead about snow. The last two winters, we went without any snow removal machinery, and it hasn't been fun. The first winter I just shoveled, and the second we hired a plowing service. The plow service was better than shoveling all the time, but there were still too many times ...

The Business Model Innovation Factory by Saul Kaplan (Book Review)

As a culture, we strive for personal transformation. Whether it's eating better and getting fit, redefining our professional value proposition through training and education, or simply trying to be kinder and gentler, we're constantly reinventing who we are and what we can do. We may not be successful all the time, or achieve breakthroughs like those featured on The Biggest Loser or facilitated by Tony Robbins , but millions of people successfully transform and reinvent themselves every year. Unfortunately, the very organizations where we work generally do not do the same. As Saul Kaplan elaborates in The Business Model Innovation Factory , most organizations struggle to transform from their core, initial business models and tend to become stagnant and vulnerable to disruptive competitors. The example Kaplan leads with is Blockbuster, which for a time owned the brick and mortar video and DVD rental space, until they were "netflixed" by a disruptive competitor (...

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