The measure of an organization is often what it does when no one is looking. This week, I was fortunate enough to experience this firsthand from a local organization.
It all started when I learned last week that Jake* -- the 11 year-old son of some family friends -- was experiencing serious health problems due to a degenerative liver condition. I was told that Jake had been in and out of the hospital for the past few weeks, and that the prevailing opinion was that he would need some medical/surgical intervention or a liver transplant. Understandably, Jake was a little down and out of sorts because of all the health complications.
So I contacted the Sabres and told them about Jake and mentioned that he was a huge Sabres fan and asked, could they perhaps mail him a holiday card from the Sabres or something?
Not only did the Sabres respond, but they sent a package to Jake the next day that included a holiday card, an autographed yearbook, and other memorabilia. As it turned out, Jake was returning home from the hospital when he received the items. He was simply ecstatic, and at least for a little while forgot all about his health problems.
I know the Sabres chose to do this and did not ask for any acknowledgement in return. But I was so impressed by their kindness that I felt compelled to post about this.
Thank you, Sabres.
* Name has been changed